Free WordPress Help For Your Website

Do you need free WordPress help? I recently began answering WordPress questions on McBuzz Communications. They have had a section for free WordPress help on their blog for quite a while. As a fellow WordPress enthusiast they asked me to help out, and I jumped at the chance.

If you want to try out the free WordPress help, visit Even More WordPress Help and post a comment with your question. It can be anything related to WordPress, from installation troubleshooting to custom theming. You don’t have to sign up for anything, and we try to answer each question in a timely fashion. Hopefully we will be able to help you navigate successfully through your WordPress adventure.

I’m excited about this opportunity to give back to the WordPress community. If you have a question, just ask!

98 thoughts on “Free WordPress Help For Your Website

  1. Hey–

    I’m having trouble with the featured image on my home page. It won’t appear! It should be a picture of my face.

    However, everything is intact in dashboard. The preview looks exactly as it should.

    Any ideas? I know I’ve updated…

    1. It looks the image is working now on your website. If you need anymore help, let me know.

      1. Hey mate, I’m having a problems wrapping my head around the permalink thingy…I’d like to keep it simple…is the best way to make the links,, or,, etc…? Whats confusing me is sometimes when saving a page, it saves as,^* <—-I don't get it.
        Also, a couple of small tweaks to the theme I'd like to accomplish but can't figure out how 🙁
        One is, when I create a page, how can I have it look more like a web-page then a blog? removing the ability to comment and even the date of the post would be fantastic. I'm using jet-pack and understand it on a basic level, some of it is just down right confusing.
        Any assistance you could provide would be much appreciated. Let me know what kind of music you enjoy, chances are I can get some freebies to send you, CDs, T-shirts, etc…

        1. Kormega,
          I would go to your Settings->Permalinks, choose Postname, and click Save Changes. This should fix your permalink issue. I wouldn’t recommend using subdomains (i.e. because you’ll have to have a new WP installation for each one.

          When editing a page, click on “Screen Options” in the top right corner. Make sure Discussion is checked. Then, scroll down the page to the Discussion meta box and uncheck Allow Comments. That will remove comments from your pages.

          To remove the “Comments are Closed” dialog, you will need to edit your page.php file.

  2. HI! I am on my own as far as design because we are hosted through godaddy. We have a page that is “our experts” and I need to replace a couple of the photos. How do I get the photo on dashboard and how do I change it out?? Thanks so much!!!

  3. Hello,

    I am struggling with my new website and want to know how to make a custom menu for the header and not one that came with the theme. I also want to know how to add additional columns in the footer of the page for links.


  4. Hi
    Me and a group created a wordpress wesite theme, the only issue is the navigation does not work on an iPad or iPhone device which we would like it to.
    If you look at it on an iPad/iPhone you will see that you have to hold your finger over the menu to expand it, but you cant click a sub menu because it does not stay expanded.
    Can you help?

    1. Thanks for your comment Josh. I would have to see the site and code to do any troubleshooting. My first question is what are you using to display the menu, javascript or CSS?

      1. Thanks for the reply
        Um I am fairly sure that its with CSS as I dont think any javascipt was used.
        I didnt have much to do with the code, but yeah im pretty sure its CSS.

  5. The photos in the “features” will not display. It should be like a slide show, but it no longer transitions to the next feature either. It was working prior to the addition of a new widget for the sports calender. Just learning WP. Ideas? ~L

    1. The iframe in your sports calendar isn’t being close correctly, so all the code after it on your site isn’t rendering. Try re-adding the iframe code correctly.

  6. Hi Sir, pls help. thanks. This error messenge keep appearing when i want to visit site from dashboard. Parse error: syntax error, unexpected ‘;’ in /home/sgprope4/public_html/wp-content/themes/delegate/index.php on line 39

    1. Hi David. There is a syntax error in the index.php file of your theme. You’ll need to edit the file to fix the issue. It looks like the error might be on line 39.

  7. Hi – The custom header disappeared from my site. Also, the right sidebar is all screwed up. I did nothing! Now. I’ve been trying to mess with some of the settings with not luck. Any ideas? Thanks for your help.

    1. Try activating a default WordPress theme like Twenty Ten and see if that fixes the layout issue. If it does then you know its a theme issue.

  8. I am creating a website for doctors.

    I want to add some custom attributes when filled in the backend should show up in the from end in the post.

    It should be something like custom field in the edit section, only thing i have to insert text which shows up in front end.

  9. Hello Sir,

    Please help me. I want to know the plugin which support the features like this (

    This is the pop up which is behind the main pop up. After closing main pop up of the above url. The content “Sign up to read the rest of this blog post…don’t worry it’s FREE.” is written on the pop up. I am asking about this.

    Does any body have any idea about such plugins?

    Please help me.



    1. Hi Sandeep,
      That looks to be a custom functionality built for the theme, not an out of the box plugin. The biggest question is, what are you trying to do? Hide content, or collect user emails?

      1. Hello Sir,

        Thanks for reply. I want to collect user emails.

        I want to make like that into my site.

        Please help me.


  10. It appears that our site was hacked. Links on the site now go to inappropriate web sites. Our IT has pulled down the site for now. Is there any way to track back to see who might have done it? We are a school… wondering if it might be a kiddo…

  11. I am setting up a WP site to sell mp3’s and offer a 15 second sample of each mp3. I have set up a table with TablePress and WP estore. I have 400 mp3’s. After approx 75 entries in the table (2 jpg images, 1 sample, title, artist and mp3 for sale per line) everything glitched. Now I get the spinning wheel and most of the jpgs etc are unavailable. The page is not public because it is so messy. Can you suggest anything? Thank you in advance. peace.

  12. I am making a new site and can not seem to get the parent to be the only one to show up on my home page. Ex: I have US flag (parent) all 3 children (US nylon, US poly US indoor) all are on home page. How do I fix that?

  13. I have recently taken over a wordpress project and the person who built the framework has entered a lot of erroneous code, I believe. Anyway, I have been tasked with figuring out a few things and I need help.

    Firstly, the website constantly hangs up and declares “Fatal Error: Maximum Execution Time Exceeded \\Filepath\SuchAndSuch.” Would a fresh install of WordPress make these errors go away?

    Also when I go to install a plugin/theme it will act as if the install is happening, but once the page refreshes to tell me the install was succesful, I get the page hanging up and looking like this: Alternatively if I upload the unzipped file via FTP, everytime I go to activate the plugin etc. it gives me a Fatal Error on the WordPress backend.

    I am under a fairly tight deadline to sort this out and we are also looking to implement a mobile theme and these issues are prohibiting us from accomplishing the project.

    Any help and or suggestions would be greatly appreciated.


  14. Hi Jeremy

    I am looking for a photo plugin that will allow me to set up a contest for user to vote for their favourite images. In addition, I would like when a vote is entered it also shows up on the voters Facebook, Twitter or other social network feed.



  15. Greetings,
    I’m having some serious issues with trying to get my posts in the site I am developing at the moment to display in grids (columns and rows).
    My current site where it displays is:
    My new site I am developing is:

    I’ve been through numerous articles to try to get this to work.
    These articles state I need to change the archive.php as well as the css.
    I have no loop.php
    I’ve tried both, but never can get it to work.

    Have you ever done this before?

    1. Your form has an inline style height attribute set on it. You need to either remove that height attribute, or change it to a height that allows the entire form to be displayed.

  16. Hi Jeremy,
    I am SO glad to find you! I am such a newbie at this! I’ve been working like a month trying to get my website for my new jewelry business up and going! I’ve spent so much time, I can’t even make the jewelry!
    So here’s today’s problem, I have a gallery set up with thumbnails of the earrings I have for sale. They show they are attached to one of my pages with the same size pic. on it, but when you actually click on the thumbnail, it takes you to a blank page with the thumbnail up in the corner. What I want to happen is when you click for it to take you to a larger pic of the earrings on my one of my pages, with the description and price under it. I have tried pasting the link of the larger pic in the permalink spot but it then takes me to an error page. I’m so confused and frustrated!!! I’m just ready to get this thing operational!

    Oh, one more thing, my site is not live yet. So if you are wanting to look at it let me know and I’ll send you the link.

    Thank you,

  17. Hi Jeremy,

    Hope you are doing well. Do you know how can I get rid of /wp from my url domain ? Please tell me the steps that I can follow because this is quite confusing.

    Ravi Ailani

  18. Recently I added blog page but the posts titles are not showing on Blog page.
    Instead of posts titles only post content is shown.

    Titles are not shown in all posts

    Here is the setting of dashboard > Reading
    Front page: Home
    Posts page: Blog
    Blog pages show at most 10 posts
    Syndication feeds show the most recent 10 items
    For each article in a feed : Summary

  19. Hello,
    Hope you can help me, when I login to my wordpress, I receive an error code ” Parse error: syntax error, unexpected T_STRING in /home/thebwcom/public_html/wp-admin/custom-header.php on line 329″
    on a white blank screen. With also wont let me login to the wordpress at all. Im assuming that when I changed the colors on the theme, it messed something up. It was appearing & working fine a few days ago.

    Thank you for your help!

  20. Hi, I have my WP uploaded on I’m using Flexx theme 4.5.0.

    My URL is However, when I’m writing and setting up my Home page, the permalink keeps making it If I Edit the permalink by backing out Home, it automatically enters a number, IE:

    So the problem is comes up “Not Found”. Earlier I had a Home button (when I set up the page but took back off to fix issue), but only then would my Home page come up – How do I make so that my original url simply brings up my home or front page as normal?


  21. Hi! I updated my WordPress to the newest version and have added a few plugins. I got everything the way I wanted it and then I looked at my homepage and the Slideshow is there but no images appear!!

    Thanks in advance!

  22. Jeremy,
    I am working on this website and I am a little stuck. I want to add a third button for our Instagram page next to the already existing Facebook and Twitter buttons, Where do I start?

  23. i am creating a church site for free, i am having many issues, I’m using a Zion child theme, right now heres the issue, i made a css menu to put on a few pages, however when i put it in it throughs the page format out of wack, i was able to use <p to solve one issue with text but i have the same issues with sliders not formating correctly. i cant seem to set x and y coordinates per page. i know im a nub but usually after a couple days i fugure it out, not the case here, here it took me a long time just to get the slider across from the menu, but when i do it deactivates the menu, I tried to figure out how to create a page template that included the menu and left the rest of the page for posting but failed so far. thanks for any help you can give. if you need access please let me know i'll supply it..

  24. Hi Endo,

    Maybe you can help me with something. I have been building a new WP website. I edited the css and header loads of time with no issues.

    Today I edited the header adding a mobile redirect script and suddenly I can no longer edit my style.css or header.php.

    Instead the edit button has been replaced with;
    “You do not have sufficient permissions to edit templates for this site”.

    Permissions haven’t been altered and are still 644.

    Has me baffled! I can still edit from my Plesk control panel but don’t want to have to go to the server every time to do this.

    1. Sorry Endo,

      The message I got was in fact “You need to make this file writable before you can save your changes. See the Codex for more information.” not “You do not have sufficient permissions to edit templates for this site”. The latter was some code I found in the theme editor. Looking at this issue too long!!

      I hope you can help me solve.

        1. Thanks Jeremy. The code I inserted was fine. I’m thinking it’s a WP bug when you alter code in the admin side rather than going through a FTP or directly on server. I might just re-install a new WP and download and re-upload my child theme to the new installation. I thought it might have been something that there was a fix for. I had customized the header too so I will need to redo that as well. It’s just a pain to have to go back and start over again. I appreciate your advice.

  25. I am looking for some help. I am using Jaida-Wordpress Theme which uses three colum layout with two sidebars. Single posts have option to move Sidebars or create a post without sidebars. However, I am stuck in a situation. I want to get rid of one sidebar (Wide-Sidebar) for posts under a specific category. Example link is given below. I can share theme files if somebody is really willing to help…


  26. Hi! Good day! Why is that I can’t use any gallery or slideshow plugins in my wordpress theme (buddypress site)? All plugins I’ve tried are not working. Is there any compatibility needed for that in themes? What should I do if I started my theme in scratch?

    1. Hi Danielle,
      The header image looks to be pixelated even at full size. You would need create a better quality image using a graphics program like Photoshop and then import that higher quality graphic into your header.

  27. I’m not sure I can do this by myself. It might be coding. If you go to my site, in the right sidebar under META, is a bunch of stuff. I don’t know where that is or how to get it out. Also I want to put a short bio in there. And third – how do I put in my logo at the top? It’s just typing the company name for now. If it’s like 30 minutes, can i pay you to do it?
    Thank you for answering questions!!

  28. Why do i have posts with you tube videos that play and work, but the media file for that video cannot be located in the library only the image results, therefore not allowing me to add my desired media file to a video playlist. Although weirdly some you tube posts do show up as media files displaying (URL LINK) but not all of them leaving me frustrated with incomplete playlist named play all but does not play all.

  29. Hi There,

    I need plugin in which people can login and register through twitter also we would like to restrict non-members from viewing all pages.

    So basically, initially we only want a visitor to view the main landing page. Then, to view other pages they need to register.

    Flow of login and registration
    If user come on website he can see only landing page.
    When user clicks on any page there should be registration and login page

      1. Thank you, Jeremy.
        This may be the case, but I have no idea how to do what you suggested! 🙂
        I don’t find WordPress to be very user-friendly.
        How can I remove both images that the site is saying aren’t there and just add my logo to the header?

          1. I have no idea how to do what you suggested.
            The logo I need in the header is in the media library.
            Would you be able to give me specific step-by-step instructions as to how to put the logo in the header?

  30. Hello I am having a problem with my wordpress site… the following error is displaying at the top of all of my pages and I don;t know what to do in order to fix it…. can you help?

    Warning: Creating default object from empty value in /home/donniemi/public_html/wp-content/themes/urbancity-free/lib/functions/entry-views.php on line 61

    Thank you!

  31. I developed a website with wordpress.
    I now want to test this site on a friends server through filezilla , but I cant locate the exact folder that contains my work in the wordpress folder.

    I have to upload the files to the server but am lost. All because I cant locate the folder that contains my site.
    Please do I need to upload the whole wordpress folder?

    help will be appreciated…..

    1. WordPress is made of up two separate things, the site files and the database. To move the site to another server you will need to copy your WordPress installation to the new server, as well as export your current database and import it to the new server. You can learn more on the WordPress codex.

  32. Hi Jeremy,

    I’ve stumbled upon your website as I’ve been trying to sort out a glitch on my website and the developer is reluctant to response to my inquiries. Essentially, the photos in my homepage slider are flickering before moving on to the next photo. Have you ever seen anything like this before? Any ideas how to solve this unprofessional look?
    Thank you.KG

  33. Hi. At the end of the rope here with attempts.. Twenty fourteen theme – image width will not change no matter what I update, although all the other content (text, etc) will change when I change the width in editor. Settings are fine on the image before I upload.

    See what I mean here –

  34. Hi there.
    This is about embedding images (with or without alt tags) into WP posts.
    There is a WP test page here:

    On that page, several pictures and videos have been embedded into test posts (some after many attempts).
    I have not been able to figure out how they managed to do it, despite spending a considerable time experimenting with different HTML codes and trying out suggestions from YouTube and many other places.

    For example, say I want to embed a picture of Sam Naz into a post:

    Assuming it is possible to embed it, what is the code?
    If it is not possible, why is it not? Thanks.

      1. OK. Thanks.
        I was actually trying to get the comments box to accept a link to a picture, but it turned out to be ridiculously simple – as most things are when you know how.

  35. Hello,

    I hope you can help me =) I really need it. If you go to the website you will notice that when you click on a menu link (it changes in the address bar, but doensn’t go anywhere) can you help me figure this one out.

    Thanks in advance!

  36. Dear Sir,
    I want to start an educational website where I will be providing information about top MBA colleges worldwide.
    I want to create a database from where students can shortlist colleges based on a criteria set by them.

    It will be quite similar to :

    Please let me know about any good plugin or any other way to make this achievable on my wordpress site.


      1. Dear Sir,

        Which wordpress plugin is best for creating directory for listing top MBA Colleges worldwide?

        I want to provide my viewers with information like fees, app deadline, recognition, country etc all in one page. Only shortlisted contents will be displayed and the criteria will be set by only registered users.

        Although there are many business plugin on wordpress but haven’t find this one yet.


  37. Hello Jeremy,

    thanks for creating this wonderful platform

    I am facing an issue with my wordpress e-commerce site which has optimiser theme and am us woocommerce pluggin

    When I am opening my site in the older version of Internet explorer, even after adding products – it says your cart is empty.

    This problem doesn’t occur on chrome or new versions of IE

    Please help

    Best regards,


  38. Hi

    Am using the following code in customs css editor to change how my website content look but i donot want the homepage content to be affected. How can i go about it?

    background-color: #f1f1f1;
    border: 1px solid #ddd;
    padding: 10px;

  39. Hi I want to use an LMS plugin which allows other people to upload courses to sell on the website not just courses by me. is this possible they can log in and create and upload courses that I can check and approve

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